Financial Services Articles

La Crême de la CRM
Customer-relationship-management systems offer a wide variety of features. But small steps are best when moving up this technology stairway.
Bloomberg Wealth Manager (Jan. 2003)

Tools Help Fend Off New Net Attacks
In protecting the enterprise from ever-escalating assaults from hackers within and without, corporate security pros now have a new weapon-smart devices that can detect even never-before-seen attacks. Ever on the front line, financial firms, including the New York Mercantile Exchange, are among the early adopters of this new technology.
Securities Industry News (November 2002)

IBM, BEA Face Microsoft STP Competition
While Microsoft recently entered the straight-through processing fray with a new tool set, industry leaders IBM and BEA Systems continue to expand on their integration products. BEA unveiled a new way to bring together data from disparate sources earlier this month, and IBM continues to expand on its WebSphere product line, with a new version due the end of the month.
Securities Industry News (November 2002)

It's All About the Benjamins
Hackers don't just target Wall Street firms because they're visible icons of American power. They go after them because there's money at stake. "These are organized criminal groups who have made a business model around hacking because hacking is more lucrative than heroin or cocaine," said a World Bank security expert.
Securities Industry News (November 2002)

Microsoft Upgrades BizTalk
Microsoft is releasing a new set of integration tools on Nov. 4 that work with its BizTalk server application. The new tools will go head-to-head against products from BEA Systems and IBM.
Securities Industry News (November 2002)

Financial Users Balking at New Microsoft Pricing
Microsoft has always been the 800-pound gorilla when it comes to the desktop, but recent changes to its licensing policies have made relations with user firms somewhat strained. "It's sort of a love-hate relationship," said Putnam Lovell's Rodric O'Connor.
Securities Industry News (October 2002)

Internet Extends Reach of EDI
The Internet has breathed life into EDI (electronic data interchange), with vendors using the communication standard to transmit payment-related information -- but without the expense of using proprietary communication channels.
Business Credit Magazine Featured Article (Oct. 2002)

Cost Savings and Collaboration Drive B2B E-Payments
Electronic invoicing and bill presentment (EIPB) can save millions in payment processing costs for both buyers and suppliers. But incompatible technologies make it difficult for companies to choose and deploy any one EIBP system -- especially when trading partners may pick a competing one.
Computerworld Management Feature (Oct. 2002)

Data, Disaster Recovery Driving 10-Gigabit Ethernet
With the approval of 10-gigabit Ethernet as a standard for transmitting data over networks earlier this summer, vendors have already begun rolling out products, though many customers are waiting for prices to drop.
Securities Industry News (September 2002)

Big Board to shift brokers to TCP/IP Standard
Although TCP/IP is the common communication standard for the Internet and in many other environments, the New York Stock Exchange has been supporting older protocols as well. But beginning last month, the NYSE stopped accepting requests for new lines based on old standards and, as of Dec. 31 2003, all customer lines into CMS (Common Message Switch) must use the TCP/IP communication standard.
Securities Industry News (September 2002)

Catching the Outsourcing Wave
Pressure to reduce costs, improve efficiency and increase flexibility in the back office seem to be driving the brokerage industry toward a long-term shift to outsourcing.
Securities Industry News (August 2002)

Alliance Proposes ID Standard
The tantalizing goal of intra-company-and cross-company-integration got a step closer last week with the release of a new authentification and identity standard from Liberty Alliance.
Securities Industry News (July 2002)

Web Services: Changing How Firms connect
In the never-ending search to do business better, faster and cheaper, Wall Street firms are seriously looking at adopting Web services communication standards-and some are already doing more than just looking.
Securities Industry News (July 2002)

Internet telephony: Boon for disaster-recovery efforts
After Sept. 11, Merrill Lynch-which is located directly across the street from the World Trade Center site-discovered that voice over IP phones make moving people to new offices a snap.
Securities Industry News (July 2002)

Javelin, Iona Team Up for FIX-Based Web Services
Two leading technology vendors have hopped on the Web services bandwagon and announced last week that they have joined forces to offer a FIX engine over a Web services connection.
Securities Industry News (July 2002)

When Passwords Are Not Enough for Security
If cyber movies have taught Wall Street security experts anything, it's that passwords by themselves can't keep bad things from happening.
Securities Industry News (July 2002)

Mckinley Rides Merrill Lynch's Second Tech Wave
John McKinley, Merrill Lynch's chief technology executive, saw his first major tech downturn when he was still in grade school.
E-Securities (July 2002)

Natural-Language Speech Technology Can Ease Costs, Reduce Frustrations
To maintain phone-related operational efficiency in this environment- - and at a time when customers don't want to spend hours wading through those touch-tone menus -- is a challenge for T. Rowe Price and firms throughout the industry.
E-Securities (July 2002)

Searching for Quick Answers
Understanding what a customer writes is slightly easier than understanding what he or she says. When one writes, there are no regional accents or ambient noise. But still, there are pitfalls.
E-Securities (July 2002)

Distributing Data Can Save Time, Money- Maybe a Company
This year and next marks an inflection point for the storage marketplace on Wall Street. For the first time ever, firms are starting to look more toward networked storage when they buy new systems.
Securities Industry News (May 2002)

Networks without wires
Advances in security and a focus on business continuity plans are converging to make wireless local area networks more appealing to securities firms.
Securities Industry News (May 2002)

Internet Dominates Russia's Nascent Market
Newly formed stock markets have the luxury of avoiding burdensome traditions and impenetrable legacy systems. Russia is a prime example. The Russian equities market, fueled by advancements both large and small, has grown rapidly and is now dominated by Internet trading.
Securities Industry News (April 2002)

Instant Messaging Popping Up All Over
Instant messaging can improve communication and collaboration -- but if a company doesn't offer instant messaging to its employees, they will get it on their own by downloading insecure, unreliable and unarchived consumer solutions for free over the Internet.
Securities Industry News (April 2002)

At The NYSE, The Paper Chase Is Over
Perhaps the New York Stock Exchange's most famous image is the paper blizzard that comes with a bell-closing rally and the littered exchange floor that results. But times are changing. Much of the paper that once passed from trader to runner, from trader to trader and from trader to customer has been replaced by technology -- hand-held devices used for trade information, emails, instant messages and customer communications.
E-Securities (April 2002)

Sun Plugs Hole in Server Line With Starkitty
Sun filled a hole in its server line last week by introducing the Sun Fire 12K, otherwise known as "Starkitty."
Securities Industry News (April 2002)

Experts Warn of New Security Vulnerabilities
Hackers will soon have a new kind of soft spot to target-Web services.
Securities Industry News (April 2002)

More Java Spilling Across Wall Street Enterprises
Java has hit prime time on Wall Street. Java is versatile because the same program can run on any machine or device.
Securities Industry News (April 2002)

Compaq Vows Support for Himalaya Post-HP
The final results of the HP-Compaq merger vote may not be in for a couple of weeks, but early results show it's a go-and Compaq has been working overtime to ease customer minds about the integration.
Securities Industry News (April 2002)

Exchanges Take Hands-On, Hands-Off Approach to Devices
Unlike the NYSE, the Chicago Board Options Exchange doesn't provide hand-held devices to its traders, but it does encourage them to bring their own.
E-Securities (April 2002)

Linux system targets Infrastructure's Heart
Linux is rapidly becoming the best-kept secret on Wall Street. Although few companies want to talk about it, many are reportedly using the open operating system to lower the cost of their Web infrastructure and to run high performance computing applications.
Securities Industry News (March 2002)

Compaq, Intel Push Wintel-based STP solutions
Compaq and Intel last week said they are teaming up on a project called "Compass" that aims to bring straight-through processing applications to the Windows-Intel platform and includes financial technology vendors Neoves, Netik and SunGard.
Securities Industry News (March 2002)

Sun Microsystems Unveils Expanded Use of Linux
Sun Microsystems has slated a teleconference today, March 4, to tout its new commitment to Linux, the free and open-source operating system.
Securities Industry News (March 2002)

Firms Weigh Data Cleaning For STP, T+1
As the T+1 deadline looms, Wall Street firms are also starting to look to vendors to help them fix mistakes, fill in holes, and reconcile multiple data streams.
Securities Industry News (February 2002)

Grid Computing Could Cut Costs, Improve Performance
In a year of trying to do more with less, Wall Street firms are taking a hard look at grid computing -- a way to spread applications around servers regardless of their locations or the operating systems they run.
Securities Industry News (January 2002)

Brokerage Technology: Rethinking IT Priorities in a Tough Economy
Charles Schwab, Merrill Lynch, Ameritrade, Credit Suisse First Boston and Morgan Stanley all announced plans to lay off employees this year.
Securities Industry News (January 2002)

HP-Capco Alliance to Target Financial Services
Hewlett-Packard's $30 million deal with Capco announced last week gives the hardware vendor financial services consulting capability-and lets it compete with IBM's full-service approach.
Securities Industry News (January 2002)

eSpeed Charts Road To Recovery
The events of Sept. 11 hit the firm of Cantor Fitzgerald harder than any other company in the World Trade Center.
E-Securities (December 2001)

Elusive Goal of Product Convergence Now Gets A Big Boost From Technology
While the success of financial supermarkets has been spotty in the past, the inroads of technology in both front and back-office operations may finally be creating an environment amenable to the concept.
E-Securities (December 2001)

Thin-Client Benefits Back in Spotlight Among Street Firms
If an application is distributed over the Internet through a Web browser interface, there is no need to reinstall it on each new desktop-and no need for desktops to be physically connected to a mainframe.
Securities Industry News (November 2002)

Completely Redundant
From the moment it was proposed, there were skeptics. People wondered why the New York Board of Trade needed to maintain a backup trading floor at a cost of $300,000 a year. After all, typically not even major exchanges have such sites.
E-Securities (October 2001)

Contingency Plans in the Spotlight
The Sept. 11 attacks demonstrated clearly-and tragically-that disaster-recovery planning is not a luxury, but a necessity in today's world. But it also highlighted flaws and weaknesses in many long-established plans.
E-Securities (October 2001)

Mixed Reviews On Wall Street For Innovative XP
Windows XP is the most innovative addition to the Windows family in years, finally burying the old MS-DOS code base and moving everyone-both consumers and businesses-to the same NT architecture…
Securities Industry News (October 2001)

High-End ServersBattling to Win Financial Firms
Both IBM and Sun Microsystems have recently announced new high-end servers that mimic mainframe functionality, that hold promise for the financial services sector, but their timing could have been better, experts say…
Securities Industry Newss Subscription required (October 2001)

Radianz, Global Crossing Find Redundancy Pays
With redundant systems and quick response procedures, both Radianz and Global Crossing Ltd. got their customers up and running quickly after Sept. 11.
Securities Industry News (September 2001)

Tech Companies Rush To Help Clients recover
More than any other industry on the planet, financial services depends on an extensive technological infrastructure, and in the days following the attack technology providers rushed in and worked round the clock to restore this infrastructure to full functionality.
Securities Industry News (September 2001)

Napster-like peer-to-peer Systems spread
The courts may have brought Napster to its virtual knees, but other peer-to-peer applications are still alive and kicking-and not just in the music business.
Securities Industry News (September 2001)

Post-Merger LabMorgan: Combined E-Com Unit Still in the Hunt for Innovative Technologies
Before completing their high-profile merger just after the first of the year, both Chase Manhattan and J.P. Morgan responded to the growing possibilities of electronic commerce by creating in-house divisions dedicated to finding, investing in and sometimes spinning off promising technology companies.
E-Securities (October 2001)

Web Services on the Real-Time Internet
The U.S. government may be trying to break up Microsoft's monopoly through lawsuits, but the real battle over the company's future is being fought on a different front. It involves a new way of writing software, called Web services, and it promises to make operating systems, the very thing that forms the foundation of the Microsoft empire, irrelevant…
E-Securities Aug./Sep. 2001

Wall Street Firms Look Externally for Web Security
The Code Red worm didn't do as much harm as expected during its infestation earlier this summer.
Securities Industry News (August 2001)

Building Portals Doesn't ensure Customers will come
Last year, single-dealer portals were seen by major broker-dealers as a way to reduce costs, increase customer satisfaction, and reach new markets. Today, that promise has been mostly unfulfilled.
Securities Industry News (September 2001)

Web Services
Web services are a new class of applications that can talk and work with one another over the Internet.
Computerworld Feature (September 2001)

Microsoft gears up to battle Java on Wall Street
Sun Microsystems' Java technology, combined with emerging XML standards, makes it easy for Java applications on one platform to interact with Java applications on any other platform.
Securities Industry News (July 2001)

Reaction Mixed as SuperSoes Rolls Out
The SuperSoes trade execution system, which Nasdaq is attempting to roll out for the third time this week combines features of the current Small Order Execution System (Soes) and Selectnet.
Securities Industry News (July 2001)

Video Connection spreading across traders' desks
Videoconferencing has long been a staple of science fiction, but has taken longer to catch on in the real world than anyone expected.
Securities Industry News (June 2001)

Peer-to-peer appeal for distributed computing efforts
While peer-to-peer systems like Napster are the tech topic of the moment, a close cousin-peer-to-peer distributed computing-has actually shown itself to be more useful.
Securities Industry News (June 2001)

Connecting With The Top Brass
Effective communication -- including the ability to describe technology issues in business terms -- is key in connecting with the corner office.
Computerworld Feature (June 2001)

Banks Start Looking at Web Site Insurance
Along with the new opportunities that the Web has brought banks come several risks. That's why banks are starting to invest in online-banking-specific insurance.
Computerworld Business Strategy Analysis (May 2001)

Outsourcers Begin to Tap Russian Talent
Russia's "offshore" software industry is still in its infancy but drawing Western adherents.
Computerworld Feature (April 2001)

Peer-to-Peer Makes Inroads on Wall St.
Proponents of peer-to-peer computing say the technology promises to increase Wall Street computing power tenfold while decreasing costs by the same amount. First Union is already experiencing the savings.
Computerworld News Analysis (April 2001)

Tech revolutionizes Russia's Central Bank
Using satellite communications to bridge 11 time zones, the Russian Central Bank has crossed the digital divide into the 21st century.
Computerworld Feature (April 2001)

New York Life Names Chief Privacy Officer
New York Life Insurance last week joined the likes of IBM and AT&T by naming a chief privacy officer to uphold privacy standards and procedures.
Computerworld News (April 2001)

Nasdaq Begins Trading Stocks in Decimals
The Nasdaq Stock Market caught up to the rest of the securities industry -- and the rest of the world -- last week when it finally dropped fractions and switched to decimal stock pricing.
Computerworld News (April 2001)

Layoffs Hit IT Staff On Wall Street
With the downturn in the stock market, brokerage firms have watched their commissions drop off - and are now cutting back on spending and staffing to cut costs.
Computerworld News (April 2001)

Automated Clearing House
The Automated Clearing House is a secure, private electronic payment transfer system that connects all U.S. financial institutions. Direct paycheck deposits and debit card purchases are two examples of electronic fund transfers that go through this network.
Computerworld Feature (April 2001)

Insurance Carriers Move to Crumple Paper Processes
Two insurance industry projects that promise to automate formerly paper-based processes are going live this month, involving industry powerhouses The St. Paul Cos., AIG and The Hartford.
Computerworld Feature (April 2001)

Report: Big Iron Still Rules Wall Street
Mainframes will continue to perform key processing functions for the securities industry for at least another decade, according to a new report from Meridien Research.
Computerworld News (April 2001)

Wall Street Releases Draft XML Standard
The RIXML.org Standards Committee has released a draft version of RIXML 1.0 that's aimed at giving brokerages a common language for describing equity research.
Computerworld News (April 2001)

Mainframes still rule on Wall Street
Mainframe computers will continue to perform key processing functions for the securities industry for at least another decade, according to a new report from Meridien Research.
Computerworld News (March 2001)

Tax Portals Could Help Lower Costs
Corporate tax departments are often the last units to see big boosts in IT investments, but technology can help reduce Uncle Sam's bite by lowering preparation time and improving planning.
Computerworld News (March 2001)

Schwab to lay off up to 3,400
Citing the stock market sell-off and an overcapacity for handling online trading, Charles Schwab & Co. executives announced major job cuts yesterday amounting to 11% to 13% of the company's workforce.
Computerworld News (March 2001)

ABN Amro/Digital Island hosting trial scores 25% savings
ABN Amro, the world's 16th-largest bank, announced last week that an experiment with outsourcing Web hosting has paid off with a 25% savings
Computerworld News (March 2001)

CheckFree announces e-mail bill options
CheckFree, a leading provider of electronic bill payment services to banks, announced a new product this week that lets billers replace their paper bills with e-mail versions.
Computerworld News (March 2001)

Schwab, CSFBdirect to cut jobs
Discount broker Charles Schwab and CSFBdirect said this week that they would cut staff to reduce costs, in another sign that times are tough for online brokerages.
Computerworld News (March 2001)

Users turn to technology to help minimize tax costs
Corporate tax departments are often the last in line for big boosts in IT investments, but that's beginning to change as some companies look to technology to reduce their tax costs.
Computerworld News (March 2001)

European bank outsources e-banking to save money
Amsterdam-based ABN Amro Bank, the world's 16th-largest bank, said a move to outsource the systems that run a corporate banking e-commerce site has helped reduce the costs associated with those operations by 25%.
Computerworld News (March 2001)

Report: E-Tax Prep Needs Business Networks
Financial firms should join with tax preparation companies like H&R Block and Intuit to automate the tax preparation process, a new report says.
Computerworld News (March 2001)

CyberCash files for bankruptcy, has new deal with Network 1
Instead of a merger with Network 1 Financial Corp., CyberCash Inc. has filed for Chapter 11 bankuptcy protection and may have its assets sold to Network 1 at auction.
Computerworld News (March 2001)

Banks Enter Insurance Business Via Portals
Banks have begun moving into the insurance field by using Web portals to offer cobranded products from partners in the insurance industry.
Computerworld News (March 2001)

Visa offers to help e-merchants meet new security guidelines
Visa U.S.A. announced a program under which it and the banks that issue its credit cards will provide assistance to online retailers that need to comply with a set of security guidelines taking effect in May.
Computerworld News (March 2001)

Schwab database glitch cuts users off from some information
Charles Schwab was forced to temporarily switch its online trading Web site to a backup server yesterday, a move that blocked its customers from receiving trade confirmation messages and from viewing previous trading records.
Computerworld News (February 2001)

Online securities marketplace OffRoad Capital cuts staff by 30%
Citing a business slowdown caused by market conditions, the company laid off 41 of its 120 employees in its three offices.
Computerworld News (February 2001)

Wall St. IT Women Trail Men in Pay
Women have almost completely caught up to men when it comes to IT salaries on Wall Street, a new report says -- if sales jobs aren't counted. According to a just-completed survey of 200 securities industry financial technology professionals, the median income for men was $218,000 -- and only $143,000 for women.
Computerworld News (February 2001)

Brokerage Joins Movement Away From Net Pure-Plays
In yet another example of the move away from Internet pure-plays, online brokerage Suretrade will officially be folded back into parent company Quick & Reilly as of March 3.
Computerworld News (February 2001)

Decimalization Finds Its First Victims at Ameritrade
The first decimalization-related problem of the year has hit Ameritrade customers.
Computerworld News (February 2001)

Accounting Change May Affect Mergers
The Financial Accounting Standards Board last week voted unanimously to approve an accounting rule change that could be a blow for corporations that pursue acquisitions of technology firms.
Computerworld News (February 2001)

ISP Juno Offers Financial Services
Juno, one of the nation's largest Internet service providers, opened its own co-branded bank last December through a partnership and now plans to offer its own branded brokerage services.
Computerworld News (January2001)

SEC OKs Nasdaq Trading System, Despite Objections
The Securities and Exchange Commission unanimously decided to approve a new trading system for the Nasdaq Stock Market earlier this month, but opponents are concerned about decreased competition and possible costs to consumers.
Computerworld News (January2001)

Web Mortgages May Be Due For a Comeback This Year
Even though Mortgage.com may have folded late last year, it's too soon to ring the death bell for the industry. Falling interest rates and increased familiarity with the Internet lead more homeowners to look at online mortgages.
Computerworld News (January 2001)

Prices Could Rise for Banks With Merger of Aggregators
The recent merger between aggregation giants Yodlee and VerticalOne could lead to higher prices for financial institutions that offer account aggregation to their customers - but it could also serve to propel development of specialized analysis services, analysts say.
Computerworld News (January 2001)

U.S. Brokerages and Banks Push to Close Wireless Cash Gap
According to a new report by Celent Communications, the total number of people worldwide who transfer money using wireless devices is expected to increase from 4.6 million today to 60 million by 2004.
Computerworld News (January 2001)

Ameritrade, J.P. Morgan to Lay Off Employees of Online Operations
Online brokerage Ameritrade Holding Corp. said last week that it will lay off more than 300 employees, and Morgan OnLine confirmed that it will lay off about 150 employees.
Computerworld News (January 2001)

Bridge Financing
Bridge financing is short-term financing - usually a loan backed by equity - that's used by a start-up to pay for operating expenses during negotiations for a second-stage round of venture capital investment.
Computerworld Feature (January 2001)

Ameritrade, J.P. Morgan to cut workers
Online brokerage Ameritrade said today that it will lay off more than 300 employees, and Morgan OnLine confirmed that it will lay off about 150 employees.
Computerworld News (January 2001)

Banks Pushing Into B2B Portal Market
With a captive audience, a virtual product and a customer base that's steadily moving online, banks have joined the rush to set up e-commerce portals for their business and retail customers.
Computerworld News (January 2001)

FTC Seeks Input on Revisions to Credit Card Data Privacy Guidelines
The U.S. Federal Trade Commission has issued a request for public comments about a proposed set of data privacy guidelines that would affect companies looking to share share credit records and other consumer information with affiliated businesses.
Computerworld News (January 2001)

VeriSign Error Releases Customer E-Mail Addresses
In what it called an "administrative error," one of the Internet's best-known security and identity companies, VeriSign, released a list of e-mail addresses of more than 5,000 customers.
Computerworld News (December 2000)

World Bank Alliance Goes Live
A group of four major banks based in Europe and the U.S. said last week they've gone live with a system that will guarantee identity of the players making large electronic payments on business-to-business exchanges.
Computerworld News (December 2000)

Schwab Tightens Spending
In response to a drop in customer stock trading, discount brokerage Charles Schwab & Co. said that it would freeze hiring and review project spending.
Computerworld News (December 2000)

Online Bond and Foreign Exchange Industries Probed
Officials in the brokerage industry confirmed that some financial services firms have received letters from the U.S. Department of Justice asking for information about their online bond trading plans.
Computerworld News (December 2000)

First banks go live with online B2B payment system
A group of four banks based in the U.S. and Europe said they're starting to use a system that provides identity confirmation and other security mechanisms for processing large electronic payments between companies.
Computerworld News (December 2000)

DOJ investigating online bond brokers
Officials in the brokerage industry confirmed that some financial services firms have received letters from the U.S. Department of Justice asking for information about their online bond trading plans.
Computerworld News (December 2000)

Discover follows Amex with single-use credit cards
Following on the heels of American Express Co., which released a similar product last month, Discover Card now offers customers single-use credit-card numbers for online purchases. Analysts, though, question whether people actually want disposable card numbers for shopping online.
Computerworld News (November 2000)

Integration Key to New-Style Brokerage, Study Finds
The battleground for brokerage customers has shifted away from cost, according to a new study. Today, brokerages are competing for customers based on service and cross-channel integration, and the trend will only increase in 202001.
Computerworld News (November 2000)

Citigroup Opens Online Brokerage
Citigroup launched its online brokerage last week. Called CitiTrade, it's a stand-alone brokerage - but may be coming too late to a crowded market where online brokers are starting to offer everything from soup to nuts.
Computerworld News (November 2000)

Oracle partners with Citigroup for B2B exchange
Oracle Corp. becomes the third company to ally with Citigroup Inc. in an online commerce exchange.
Computerworld News (November 2000)

Internet Changes Insurance Back Offices
Although lagging behind other financial services, insurance companies have begun to use the Internet to change the way they run the back office and communicate with agents.
Computerworld News (November 2000)

Banks Join Forces With Online Account Aggregators
Brokerages, banks and portals line up to create single points of access for many investment accounts—and begin to embrace wireless access.
Computerworld News (November 2000)

New SEC Rule Pushes More Firms to Web
According to a new rule from the Securities and Exchange Commission, all investors have the right to know about news that could affect a company's stock price. And vendors are offering all kinds of information technology to help customers comply with that rule.
Computerworld News (November 2000)

Citigroup Launches Electronic-Cash Service
Last week, Citigroup announced its c2it service, which will be heavily marketed as AOL Quick Cash to America Online's 28 million users.
Computerworld News (November 2000)

Schwab Strikes Deal With AOL
America Online has aligned itself with Charles Schwab in the largest online marketing deal ever for the brokerage.
Computerworld News (November 2000)

XML Gains Momentum in Financial Services Industry
Yet another XML-based standard has been added to the library of different protocols already being developed for financial services. RIXML -- Research Information Exchange Markup Language -- promises to make it easier for investors to share data about companies.
Computerworld News (October 2000)

Portals Promise Smart Way to Route Trades
Wall Street's IT professionals learned about a new kind of trading system at a technology conference in New York City last week -- a system that could have enormous potential in changing the way trades are placed.
Computerworld News (October 2000)

First Data Spins Off E-Payments Company
It may be a little late getting in the game, but Atlanta-based First Data Corp. launched a $600 million electronic-payments company last week called eOne Global LP.
Computerworld News (October 2000)

FleetBoston Begins Offering Virtual Safe-Deposit Boxes
FleetBoston Financial is adding a new twist to its online banking services business: virtual lockboxes that let users store important electronic documents in password-protected accounts.
Computerworld News (October 2000)

Nasdaq adds two new technology executives
Nasdaq Stock Market Inc. named a new chief technology officer and a systems engineering vice president who are expected to help with key projects such as a conversion to decimal-based pricing.
Computerworld News (October 2000)

Nasdaq Changes Plan To Appease Critics
Nasdaq Stock Market last week announced additional changes to its proposed SuperMontage front-end trading system in an effort to address concerns about the technology that have been raised by the operators of private trading networks and other critics.
Computerworld News (October 2000)

First Data spins off e-payments company
It may be a little late in coming to the game, but Atlanta-based First Data Corp. has finally launched an e-payments company, eOne Global.
Computerworld News (October 2000)

Wall Street in fog over e-signatures
The law legalizing the use of electronic signatures went into effect yesterday, but the measure set off alarms on Wall Street last week, as executives said they were unclear whether the law's provisions regarding how to store documents pertained to them. That's because the Securities and ...
Computerworld News (October 2000)

Brokerage firms nervous about conflicts between digital signatures law and SEC rules
At a Securities Industry Association conference, attendees expressed concern about discrepancies between the new federal law on digital signatures and existing Securities and Exchange Commission guidelines for sending documents electronically.
Computerworld News (September 2000)

Nasdaq changes trading system proposal to appease critics
The Nasdaq Stock Market Inc. modified its proposed SuperMontage front-end trading system to try to win over private trading networks that fear the new system would discriminate against them.
Computerworld News (September 2000)

Banks Release Smart Cards
The U.S. has lagged behind Europe when it comes to the adoption of smart-card technology, but that's about to change, as three banks -- Providian Financial Corp., FleetBoston Financial and First USA Bank N.A. -- have announced that they will soon be releasing Visa smart cards.
Computerworld News (September 2000)

Bank One's Wingspan Fails to Take Off Online
Bank One is folding WingspanBank.com into its other Internet offerings, but it will keep the site as a test lab for new online products.
Computerworld News (September 2000)

Bigger Than Y2k
Shortening the settlement cycle from three days to one, known as T+1, promises to be more expensive for Wall Street than Y2k -- and more complicated. CIO Kurt Woetzel says The Bank of New York still has to convert from batch
Computerworld Feature (September 2000)

Top Banks Launch Joint Site for Corporate Clients
Seven of the world's leading investment banks have announced plans to launch a joint financial information Web site for their institutional clients.
News September 2000)

Citibank's Aggregation Portal a Big Draw
Banks have begun to offer customers the chance to bring all their online financial accounts onto one screen.
Computerworld News (September 2000)

Banks announce release of Visa 'smart' cards
Three banks -- Providian Financial Corp., FleetBoston Financial and First USA -- have announced that they will soon be releasing Visa smart cards.
Computerworld News (September 2000)

Top investment banks team up on financial Web site
Seven of the world's leading investment banks plan to launch a joint financial information Web site exclusively for their institutional clients.
Computerworld News (September 2000)

Amex Unveils Disposable Credit Numbers
American Express will offer disposable credit-card numbers to consumers who fret about online security.
Computerworld News (September 2000)

American Express offers disposable credit card numbers for online shopping
The company announced a free service that will let Internet users who are worried about the security of buying goods online obtain single-use credit card numbers before making their purchases.
Computerworld News (September 2000)

Online Bank To Offer Broadband
USABancShares.com plans to officially launch its broadband service within the next few weeks. The service, which has already been live for a month, offers customers all the usual bank functions - plus sound and video.
Computerworld News (September 2000)

Wachovia to Cut 100 IT Jobs, 1,800 Total
Wachovia Corp announced plans to eliminate 1,800 jobs last week, which it said will save $100 million in annual expenses. About 100 IT employees will be affected.
Computerworld News (September 2000)

Police Arrest E-Bank Robbery Suspects
British police arrested three men last week who attempted to rob an online bank, London's Egg. Other Internet banks were also targeted, police said, but they wouldn't release details.
Computerworld News (August 2000)

Nasdaq Unveils Improved Front-End Market System
Nasdaq presented its new SuperMontage front-end system on Tuesday at a press conference in New York. Officials said it will give traders more information and new tools - but alternative trading systems call it unfair competition.
Computerworld News (August 2000)

Lloyds Bank to Spend $24 Million on CRM
Lloyds TSB Group - no relation to the insurance company Lloyd's of London - has said it will spend $24 million on a customer relationship management system. The retail bank said it will use Chordiant Software to develop a system that will reach into all aspects of the bank's operations, including its worldwide ...
Computerworld News (August 2000)

MetLife to open online bank
MetLife said it will buy a small New Jersey bank and turn it into a nationwide online bank -- MetLife Bank.
Computerworld News (August 2000)

Power Brokers Race to Trade On International Markets
In the quest for overseas trading dollars, U.S. brokerages are forging alliances at a furious pace. From Asia to Australia, these partnerships - enabled by IP, XML and other technologies - bring local populations the opportunity to buy U.S.-listed stocks, either online or off-line. Ameritrade CIO Jim ...
Computerworld Feature (August 2000)

Bankers Group Pushes Its Seal of Approval
In the wake of a recent warning by the Office of the Comptroller of the Currency about fake bank sites conning customers out of private information, the American Bankers Association has launched a campaign to increase awareness of the availability of its online seal of approval for banks.
Computerworld News (August 2000)

Broker Seeks Retail Markets
Interactive Brokers opened up its proprietary trading platform, which traditionally served institutional customers, to the retail side in 1998. Yet even as the company has customers in 71 countries and direct connections to 39 exchanges in 17 countries, everyone can't buy everything - for ...
Computerworld News (August 2000)

The Speed Of Money
Online payments have met with a great deal of resistence, but analysts say things are starting to change. New moves by startups and banks to close security gaps and open the doors to more businesses are helping to speed the use of online business-to-business transactions.
Computerworld Feature (August 2000)

Online bank aimed at truck drivers debuts
National InterBank, an Irvine, Calif-based online bank, announced the launch of a new Internet-based bank that will let truck drivers pay bills and process other transactions from their rigs.
Computerworld News (August 2000)

Visa issues 10 'commandments' for online merchants
Visa U.S.A., in a push to curb online credit-card fraud, announced 10 requirements for online merchants to follow to protect cardholder information.
Computerworld News (August 2000)

Bankers group tries to increase use of Web site seal
In the wake of a government warning about fake online banking sites, the American Bankers Association is launching a campaign to increase awareness of a seal of approval that it says can be used to separate the real banks from the fake ones.
Computerworld News (August 2000)

Internet Banks Establish Physical Presences
Setting up a virtual bank has become easier than it used to be, with Mail Boxes Etc. acting as a virtual bank branch by accepting deposits. Other banks and e-commerce companies are making plans to make more use of Mail Boxes Etc.'s 3,400-branch network.
Computerworld News (August 2000)

Bank of America Says Layoffs Coming Soon
Bank of America plans to lay off between 9,000 and 10,000 employees in the next 12 months, company executives said last week, but will expand investments in technology.
Computerworld News (August 2000)

Feds Warn of Fake Sites
Spoof Web sites that closely mimic those of real banks can fool consumers into giving away their account numbers and access codes, warns the Office of the Comptroller of the Currency.
Computerworld News (July 2000)

Bankers to Offer Online IDs
The American Bankers Association has announced the launch of TrustID, an authentication system that promises to address the problem of identifying individuals or businesses on the Internet and to ensure that electronic documents aren't changed after they have been electronically signed.
Computerworld News (July 2000)

Stock exchanges submit detailed decimalization plan
The major stock exchanges and the National Association of Securities Dealers this week filed their full plan for phasing in decimal-based pricing of securities starting next month.
Computerworld News (July 2000)

Visa Program to Fight Online Fraud Debuts
Amid increasing concerns about online credit-card fraud rates, Visa has come up with a two-part plan to address the problem. The first part, a payment-authentication program, was launched late last month. The second part, a series of security standards that merchants will be asked to follow, is expected to take ...
Computerworld News (July 2000)

Large Banks Lag in Online Transactions
The rate at which customers use online banking is accelerating, says a new report from Credit Suisse First Boston, but it's not the largest banks that are leading the charge. Instead, two regional banks - Wachovia and Provident Financial - have the highest online usage rates.
Computerworld News (July 2000)

U.S. Wireless Banking Expands
724 Solutions is no longer the only player enabling U.S. banks' Web sites for wireless access. S1 Corp. subsidiary Edify has announced that National InterBank customers will be able to access their accounts through WAP-enabled devices starting in September.
Computerworld News (July 2000)

Fake bank Web sites trick consumers into giving up personal data
"Spoof" Web sites that closely mimic a real bank's can fool consumers into giving away their account numbers and access codes, warns the Office of the Comptroller of the Currency.
Computerworld News (July 2000)

American Bankers Association to offer online authentication
The American Bankers Association is planning to announce the launch of TrustID, an online identification system that's expected to be used by banks to authenticate digital signatures.
Computerworld News (19 July 2000)

U.S. banks joining wireless gold rush
Though online brokerages began offering customers wireless services as long as three years ago, U.S. banks have been slow to offer bill paying, balance inquiries and other services over mobile phones and personal digital assistants. But that's set to change this summer, as banks begin to roll out wireless access ...
Computerworld News (July 2000)

Chicago Board of Trade Automates With Euro Rival
The Chicago Board of Trade plans to kick off testing of its new electronic trading system this week. The new system, developed in partnership with Eurex, a fully electronic, Frankfurt-based derivatives exchange, comes at a time when the CBOT is undergoing massive restructuring.
Computerworld News (July 2000)

Banks Market to Small Businesses
Small businesses have often been ignored in the past by larger banks, but this is changing, according to a new report. Small-business customers are becoming a more lucrative market, and banks are starting to offer them a variety of ready-to-use online services.
Computerworld News (July 2000)

Survey shows largest banks lag in online usage rates
The rate at which customers use online banking is accelerating, says a new report from Credit Suisse First Boston Corp., but it's not the largest banks who are leading the charge. Instead, two regional banks -- Wachovia and Provident Financial -- have the highest online usage rates.
Computerworld News (July 2000)

Wireless banking to become available this summer
While online brokerages began offering customers wireless access as long as three years ago, banks have been slow to enable customers to use mobile phones and personal digital assistants for bill payments, balance inquiries and other services. But that's set to change this summer, as banks ...
Computerworld News (July 2000)

VirtualBank latest to move banking off-line
Following in the footsteps of several other online financial services firms, Internet-based VirtualBank this fall plans to start opening bricks-and-mortar branches to serve workers at some of its corporate clients.
Computerworld News (July 2000)

Financiers Aim to Unify XML Standards
A new financial services industry group is trying to weed through two dozen existing XML-based financial standards to come up with one universal lexicon.
Computerworld News (July 2000)

In Internet First, Wells Fargo Sued Over Alleged Racial Text on Site
Wells Fargo is re-evaluating its "Community Search Service" partner after a national community organization sued the company over what it called "explicit racial classifications and racial stereotypes of neighborhoods" at the end of June.
Computerworld News (July 2000)

Allstate Kicks Off Rollout of Web Sales
Allstate Insurance will begin a national rollout of its online service in July after a successful "soft launch" in Oregon in May. The move prompted a massive reorganization, including shifting 6,000 full-time agents into independent contractor roles.
Computerworld News (July 2000)

J. P. Morgan IT Exec Loosens Grip on Services
The fast pace of technological change is causing many companies to rethink their businesses. At J. P. Morgan, Veronique Weill is doing that type of thinking. And her thinking is: J. P. Morgan should be managing assets - not technology - so it is outsourcing with the Bank of New York.
Computerworld News (July 2000)

Citibank Calls It Quits for Online-Only Bank Service
Citibank will close down its online-only bank, Citi f/i, and fold some of the features from that business unit into the online arm of its regular banking service, Direct Access.
Computerworld News (July 2000)

Allstate to begin national rollout of online insurance sales
After testing the concept in Oregon, Allstate Insurance Co. plans to begin selling insurance directly to consumers via the Internet on a national basis.
Computerworld News (June 2000)

Chase Unveils Plan to Offer Banking Portal
Chase Manhattan became the first major bank to offer its customers a way to organize all their financial accounts in one place on the Web, regardless of where the accounts are held. Now, every bank will have to offer a "banking portal," analysts say.
Computerworld News (June 2000)

Net Bond Marketplace Going to Prime Time
Online bond trading has been lagging significantly behind stock trading, but two new ventures suggest the gap might soon start to close.
Computerworld News (June 2000)

Banks Launch Effort To Purge Paper Checks
Converting check information to bytes would save effort for banks, reduce fraud.
Computerworld News (June 2000)

Cross-Border Transactions Get Online Lift
June has been a watershed month for the international payments arena, as alliances and new platforms have pushed the nascent field of electronic, cross-border payments into the spotlight.
Computerworld News (June 2000)

Nasdaq Says It Will Meet Revised Decimalization Deadline
The Securities and Exchange Commission has moved its decimalization deadline - the date by which the stock markets have to convert from fractions to decimals - from next month to next April, after Nasdaq protested that it wouldn't be able to meet the earlier deadline.
Computerworld News (June 2000)

Online brokers ready for digital signatures
Move will allow e-businesses that require paper signatures to sign new customers more quickly.
Computerworld News (June 2000)

ETrade to buy Canadian e-broker
Pays $174 million for Canadian licensee, for robust trading system, greater access to international trading capability.
Computerworld News (June 2000)

Online bond marketplace moving to prime time
Online bond trading has been lagging significantly behind stock trading, but two new ventures suggest the gap might soon start to close.
Computerworld News (June 2000)

NYSE Participates in Global Trading Talks
The New York Stock Exchange said it's discussing a Global Equity Market with nine other stock exchanges around the world.
Computerworld News (June 2000)

Group Seeks Web Banking Standard
The Financial Services Technology Consortium, which includes banks, research firms and government agencies, will meet June 15 to discuss the creation of a new standard to exchange customers' financial data with aggregator Web sites.
Computerworld News (June 2000)

Online Insurance Site To Cut 40% of Staff
InsWeb Corp., a provider of online insurance services, will cut 40% of its staff and restructure its operations. The firm was dealt a serious blow in mid-April, when State Farm said it would stop selling products through the site, creating a revenue loss of about 30% for InsWeb.
Computerworld News (June 2000)

Schwab, Quick & Reilly Debut Wireless Trading
Two online brokerages - Charles Schwab and Quick & Reilly - have launched their wireless services, targeting the profitable frequent-trader customer base.
Computerworld News (June 2000)

Citigroup Tests Wireless Services in Japan
Citigroup has begun a test of mobile telephones to let consumers to purchase products over their cell phones by typing in codes from advertisements.
Computerworld News (June 2000)

E-mail hoax panics Canadian credit-card customers
Hacker sends bogus warning to 10,000 that their credit cards were compromised from a Canadian electronic dealer's database.
Computerworld News (June 2000)

SEC warns of dangers of after-hours trading
At request of Congress, SEC details risks of the fast-changing prices on after-hours exchanges, which might catch daylight traders off guard.
Computerworld News (June 2000)

Bank consortium to explore new customer data-exchange standard
The Financial Services Technology Consortium, which includes banks, research firms and government agencies, will meet June 15 to discuss the creation of a new standard to exchange customers' financial data with aggregator Web sites.
Computerworld News (June 2000)

NYSE, nine other stock exchanges explore global trading accord
The New York Stock Exchange said it's discussing the possible formation of a global equity market with nine other stock exchanges around the world, including the Tokyo Stock Exchange and bourses in Paris, Hong Kong and Sao Paolo.
Computerworld News (June 2000)

Seven financial firms join to create foreign exchange Web site
Seven of the world's top financial services companies have joined forces to create a foreign exchange Web site. FXall.com promises to offer low-cost, one-stop electronic access to services ranging from foreign exchange research to actual trading.
Computerworld News (June 2000)

Money Transfer Technology Brings Canada Up to Speed
The problem with moving money around in Canada six years ago was that it took a while to determine whether a check was good. The fastest method, the Interbank International Payments System, took an entire day. During that day, anything could happen - the person who sent the money could withdraw all his funds or ...
Computerworld News (June 2000)

SEC May Loosen Reins on Foreign Biz
SEC considers proposal to let foreign companies trade on U.S. exchanges under relaxed rules.
Computerworld News (June 2000)

ETrade, Ernst & Young Pair Up to Offer Financial Advice
Online brokerage ETrade and Big Five consultant Ernst & Young have joined forces to form a new company that aims to marry personalized financial advice and the Internet.
Computerworld News (June 2000)

Online exchange for muni bonds goes live
TheMuniCenter, backed by industry giants Merrill Lynch, Morgan Stanley Dean Witter and Citigroup Inc.'s Salomon Smith Barney unit, opened its doors this week, becoming the first online exchange for municipal bonds to go live.
Computerworld News (June 2000)

Nasdaq Cuts Fees to Compete on Internet
Following a price cut for its bare-bones Level 1 services from $2 to $1 per month for individual investors, Nasdaq last week decided to drop its Level 2 costs from $50 to $10 a month. The move, critics say, will be good for Nasdaq's public image but bad for the exchange's bottom line.
Computerworld News (May 2000)

First U.S. All-Electronic Options Exchange Opens
International Securities Exchange challenges mixed-media traders
Computerworld News (May 2000)

Nasdaq Under Fire For Neglecting IT
A major electronic communications network, Instinet, said its customers were hobbled for an hour this week due to technical glitches in the Nasdaq's trading system.
Computerworld News (May 2000)

Chase sues mortgage vendor for $20M-plus
Chase Manhattan's mortgage unit alleges that online mortgage software developed by embattled Mynd Corp. was delivered late and didn't perform as the vendor promised it would.
Computerworld News (May 2000)

Competition Brings Stock Trading Costs Down to Zero
New online brokerages are offering free stock trades, a feature that some analysts say could become profitable. But traditional online brokerages say they aren't worried about the competition because they offer specialized services that unestablished start-ups can't even touch.
Computerworld News (May 2000)

Voice Recognition Eases Call-In Trading
DLJdirect last week became the latest online brokerage to jump on the voice recognition bandwagon. Within the next few months, instead of touching "426" on the telephone keypad for IBM, customers will just be able to say the name of the company.
Computerworld News (May 2000)

Wells Fargo Rolls Out Internet-Enabled ATMs
The person waiting in line behind you may not be entirely pleased, but some Wells Fargo AMTs have been recast as "street-corner portals to online information."
Computerworld News (May 2000)

ETrade Fined for Slow Complaint Response
NASD Regulation Inc., the regulatory arm of the National Association of Securities Dealers Inc., censured and fined ETrade Securities Inc. $20,000 last week for its slow response to the regulators' requests for information about customer complaints.
Computerworld News (May 2000)

Nymex launching online commodities exchange
The New York Mercantile Exchange plans to support Internet-based trading of contracts for physical commodities such as crude oil, petroleum products, natural gas and electricity.
Computerworld News (May 2000)

Microsoft Pitches Win 2k to Wall Street
Microsoft announced a major push into the financial services arena last week at a Financial Summit in New York. CEO Steve Ballmer criticized Sun's "big box" approach to Web servers and pitched Windows 2000 as a cheaper, more scalable alternative.
Computerworld News (May 2000)

Banks Offer Fractional Stock-Buying Service
Wells Fargo, Safeco Insurance & Life and a number of other financial service institutions are rolling out a service that lets their customers buy fractional shares of stocks - at $1 or $2 per transaction.
Computerworld News (May 2000)

Larger banks have edge in electronic CRM, report says
Big financial institutions may have an edge over small and nimble Internet upstarts in electronic customer relationship management, according to a new report by Meridien Research.
Computerworld News (April 2000)

Quicken Throws Hat Into Bill Payment Ring
Intuit's Quicken.com has joined the likes of Yahoo and Microsoft's Money Central with MyFinance.com, an all-purpose financial services site that offers everything from bill paying to stock tracking.
Computerworld News (April 2000)

Opposition fails to block Nasdaq spin-off
The spin-off of the Nasdaq Stock Market will proceed apace, as an opposition group failed in its bid to get a preliminary injunction to block implementation of the plan.
Computerworld News (April 2000)

Finance Players Back XML-Based Standard
Biggest players back new XML-based financial standard.
Computerworld News (April 2000)

Bank vows to use Y2K 'peace dividend' for IT
National City Corp. is planning to use funds left over from its year 2000 efforts and sink them into new technology projects.
Computerworld News (April 2000)

SEC postpones stock decimalization shift
Securities and Exchange Commission Chairman Arthur Levitt said the SEC would postpone the switch from fraction to decimal-based stock pricing because of delays in converting to the new system at the Nasdaq Stock Market.
Computerworld News (April 2000)

Actant Plans ISE Interface
Swiss software vendor Actant AG plans to move into the U.S. market by June with the delivery of a user-friendly interface to the International Securities Exchange (ISE).
Computerworld News (April 2000)

Stock Market Blitz Shakes Systems
Three of the world's largest stock exchanges -- Nasdaq, London and Toronto -- suffered from systems outages or slowdowns last week during a period of particularly heavy trading.
Computerworld News (April 2000)

NYSE Board Rejects Proposal for Centralized Network
The New York Stock Exchange board of directors rejected a proposal to create a consolidated limit-order book - a central clearinghouse for stock prices - and instead endorsed a multiplatform structure that they said allows more customer choice.
Computerworld News (April 2000)

7-Eleven to Offer Financial Services at In-Store Kiosks
Convenience store chain 7-Eleven will partner with American Express to bring customers a variety of financial services through an in-store ATM network
Computerworld News (April 2000)

Top U.S. Bank to Open B-to-B Marketplace
The largest bank in the U.S., Bank of America Corp. is moving to create its own business-to-business online marketplace.
Computerworld News (April 2000)

LatinStocks.com launches Mexico site
LatinStocks.com announced the creation of its fourth site, and said it's working on offering trading at U.S., Mexico, Brazil and Argentina sites soon.
Computerworld News (April 2000)

Big names back new XML-based financial standard
The world's top financial institutions have formed a consortium to promote an XML-based standard for exchanging financial data over the Internet.
Computerworld News (April 2000)

London Stock Exchanges finds, fixes software bug
The London Stock Exchange identified and fixed a problem with real-time data that caused a delay of almost eight hours in the exchange opening.
Computerworld News (April 2000)

Record volume snarls Nasdaq
The Nasdaq Stock Market suffered capacity-related delays in its stock quotation system.
Computerworld News (April 2000)

SEC vows hands off e-mail, chat rooms
In response to concern about the agency's plans to monitor the Internet for illegal activities, the chairman of the Securities and Exchange Commission promised that the SEC will not snoop on electronic conversations and e-mail.
Computerworld News (April 2000)

Three stock exchanges zapped by computer glitches
Three of the world's largest stock exchanges -- Nasdaq, London and Toronto -- each suffered from unrelated systems outages and slowdowns at different times this week during periods of particularly heavy trading.
Computerworld News (April 2000)

Network glitch delays London Stock Exchange opening eight hours
A glitch in a network that sends real-time price information and other data from central trading systems to market users forced the London Stock Exchange to extend its trading hours.
Computerworld News (April 2000)

Top U.S. bank to open B-to-B marketplace
Bank of America has joined forces with Ariba Inc. to create a business-to-business online marketplace.
Computerworld News (April 2000)

High-profile CIOs make graceful exits
Two high-profile CIOs and another one-time information chief are all leaving their jobs in a series of unrelated moves that underscore the volatile nature of the Internet economy.
Computerworld News (April 2000)

New Bank's Net-Only Vision Bucks an Industry Trend
At a time with Internet-only banks are looking for ways to add some physical bricks-and-mortar to their clicks, a new Internet bank - Claritybank.com - has no plans at all to expand its physical presence.
Computerworld News (April 2000)

Pacific Exchange taps bank exec as CIO
The Pacific Exchange has named James Yee, former managing director and CIO at Banc of America Securities, as its new technology chief.
Computerworld News (April 2000)

SEC may postpone decimalization move
Now that The Nasdaq Stock Market has admitted that it won't meet the July 3 deadline to prepare its computer systems to handle decimal-based stock prices, the Securities and Exchange Commission said it will likely bump the cutover date by a month or two.
Computerworld News (March 2000)

New Internet bank targets wireless customers
While other Internet-only banks are looking to add some bricks to their clicks, newcomer Claritybank.com contends that remaining virtual will allow it to offer some of the best rates in the U.S.
Computerworld News (March 2000)

Datek Online traders get boxed out
Datek Online customers were forced to call in stock trades over the phone -- or access the online brokerage through alternate Web addresses -- for 30 minutes due to a systems glitch.
Computerworld News (29 March 2000)

7-Eleven to install Net-enabled ATMs
Kiosks being rolled out to 200 stores in the Dallas area will allow customers to cash checks, buy money orders, purchase tickets online and conduct other types of transactions.
Computerworld News (March 2000)

Study: Web-only banks lag on customer service
Banks that have both a physical and virtual presence do a better job of servicing their customers, according to a study conducted by Speer & Associates.
Computerworld News (March 2000)

Ownership issue may delay ETrade's ATM plans
ETrade's plans to create a nationwide, branded ATM network could be stymied by the fact that takeover target Card Capture Services Inc. owns only a small fraction of the 8,500 ATMs it manages.
Computerworld News (March 2000)